We operate one of the nation’s best-equipped and well-staffed central monitoring stations. For PERS at-home safety monitoring, it represents an all-inclusive approach to delivering professional and responsive assistance in an emergency and peace-of-mind all the time. The SafetyCare Response Center:
•	Is staffed around-the-clock by certified EMTs.
•	Is a UL-Listed central station authorized to monitor UL residential and commercial burglary and fire alarm systems. SafetyCare has listings for both central station operation and site automation systems. It extends to the monitoring of high-risk facilities such as retail stores, government buildings, hospitals, military installations, and banks.
•	Maintains a record of all alarms and responses. All equipment used in the station, including the computer network, is UL certified.
•	Provides the highest quality two-way voice verification for assured medical alert and emergency situational monitoring services and false alarm reduction.
•	Is powered by a world-class automation platform and two fail-safe redundant systems, including back-up hardware and software for every piece of essential technology.
•	Is recognized by ComputerWorld magazine for its high-tech infrastructure.
•	Developed MASweb Authorized Partner services to enable direct linkage for accessing records, reports, and member data.
•	Created MASweb Member services that allow easy viewing and updating of account details and medical profile information.

•	Offers unique messaging services for Authorized Partners to communicate with customers via email, text messages, and SMS communications.
•	Provides value-added services for qualified Authorized Partners, including professional business call forwarding/answering service and customer billing.
•	Features PERS medical alert monitoring services, including two-way voice and fire/smoke alarm monitoring.
•	Developed new monitoring services , such as “latchkey” alerts to let working parents know that their children have arrived home safe from school . Program also includes environmental monitoring of facilities.
•	Offers remote video and other add-on monitoring services.
•	Instituted part-time and back-up monitoring services for businesses with their own monitoring centers.
•	Provides alarm testing during install and products/services demonstrations.
For 24-hour in-home safety, SafetyCare offers a well-proven PERS system comprising:
•	An emergency reporting console with two-way hands-free voice capability and three buttons for a variety of home safety functions, including false alarm cancellation.
•	A back-up battery to keep the system operating during power outages.
•	A choice of wrist or pendant transmitters for users to instantly signal an emergency with the press of a button. Each unit features a long-life five-year battery
•	Built-in system diagnostics to alert users to telephone line failure, power outages, or low battery life.