
SafetyCare evolves at a time when the home and facility alarm industry has become an increasingly mass marketed product, offering fewer services in a generic, scripted manner.
Rates have steadily increased over the past 10 years, while service has noticeably decreased. Security companies are focused on customer volume, with inadequate operator support to handle emergency calls and actual alarms. SafetyCare is capitalizing on this chronic customer dissatisfaction, introducing a number of innovative programs and features that are unparalleled in today’s security market.
Unlike the massive security companies, SafetyCare ensures its staff has the right experience for the job. SafetyCare customers access the 24-hour-a-day system by simply pressing a button or calling from anywhere in the world. They gain voice contact with a certified Life & Safety EMT at SafetyCare headquarters. The highly-trained response team – all-certified EMTs – has years of experience working with people in need.